Effective date: 7 November 2026

Privacy Policy

Prodha provides enquiry, support, receptionist, workflow and related software services. This policy explains how we handle personal information when you visit our website, request a demonstration, use our platform, or contact our team.

Information we collect

We collect information you provide, such as name, business name, email address, phone number, enquiry details and support communications. Platform customers may also enter customer, lead, property and operational information into their own workspaces.

How we use information

We use information to respond to requests, provide and secure the service, administer customer accounts, improve the product, prevent misuse, comply with legal obligations, and communicate important service information.

Customer data and tenant workspaces

Each customer workspace is logically separated. A customer remains responsible for having a lawful basis to collect, use and contact the people whose data it places in the platform. Prodha processes that data only to operate, support and secure the service, subject to applicable agreements and law.

Sharing and retention

We do not sell personal information. We may use carefully selected service providers for hosting, security, communications or support, and may disclose information where required by law or to protect rights, safety and the platform. We retain information only as long as needed for the purposes above, customer instructions, legitimate business needs or legal requirements.

Security and your choices

We use reasonable administrative and technical safeguards, but no online system can guarantee absolute security. You may request access, correction or deletion of your personal information, subject to applicable law and customer-account responsibilities.

Contact

For privacy questions, contact [email protected].